terms-of-service - xolven.si

These Terms of Service govern your use of xolven.si and of the Xolven.Si service. By using the website or requesting early access, you agree to these terms.

1. About these terms

Xolven.Si ("we", "us", "our") is based in London, United Kingdom. If you do not agree with these terms, please do not use the website or the service.

2. The service

Xolven.Si connects to WhatsApp Business and uses AI to organise client conversations into client profiles and handover summaries. Features may change as the product develops.

3. Early access

Submitting the early access form does not create a paid subscription or any obligation for you.
We may invite early access users in stages and cannot guarantee a specific start date.
Early access features may be limited, change, or be provided "as is" while we improve the product.

4. Plans & pricing

Prices shown on the website are in GBP and billed monthly. Specific terms for paid plans, including billing and cancellation, will be confirmed before you start any subscription.

5. Acceptable use

You agree not to use Xolven.Si to:

Break any law, or WhatsApp's own terms and policies
Process conversations you do not have the right to process
Send spam or unsolicited messages
Interfere with, copy or reverse engineer the service

6. Your content

Your business conversations and client information remain yours. You are responsible for having the necessary permissions to connect your WhatsApp Business account and to process your clients' data. We only use this content to provide the service to you, as described in our Privacy Policy.

7. Intellectual property

The Xolven.Si name, logo, website and software belong to us. You may not use them without our written permission.

8. Limitation of liability

The website and early access service are provided "as is". AI-generated summaries should be reviewed before relying on them for important decisions. To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or service.

9. Changes to these terms

We may update these terms from time to time. The date at the top always shows the latest version. Continued use of the website after changes means you accept the updated terms.

10. Governing law & contact

These terms are governed by the laws of England and Wales. Questions? Write to hello@xolven.si.